6 Buying Intent Signals To Use In Your Outbound Sales Process

Buying intent data, or behavioral data about potential customers, is at the heart of any outbound sales process.

Why?

A successful campaign will always require 3 things:

  1. Finding the right audience
  2. Crafting the right message
  3. Reaching out at the right time

Buying intent data helps you nail the 3 of them.

It helps you find the right audience because the data tells you the audience is considering a solution for the problem you solve.

It helps you craft the right message because you get intel to personalize a compelling email/call.

And it helps with timing because you know the prospect is looking for a solution right now.


Having a process to gather insightful buying intent data is what makes outbound teams very successful in their approach. Conversion rates double and sales reps have more insightful discussions with prospects about how they can help solve their problems.

The question is, where do you find this magic data?

No worries, get your notes because we’ll give you a lot of inspiration below 😎

Here’s what we’ll cover:

  1. What is buying intent data
  2. 6 buying intent signals anyone can leverage in outbound sales (The basics)
  3. Consider use case-specific buying intent signals (Advanced)
  4. The next level of buying intent data (Extra-advanced)

1. What is buying intent data after all?

Buying intent data is behavioral data about potential customers. By collecting the right data points, you can gauge how likely someone is to consider purchasing your product or service.

Example: If someone signs up for a demo with one of your closest competitors, they may be also considering purchasing yours (if they knew about your product). Thus, collecting such behavioral data on your competitor’s demo page would probably be one of the strongest buying intent signals you could get.

Did you get that?

Great. Now let’s dive into some practical examples 👇

2. 6 ways anyone can leverage buying intent signals in outbound sales (The basics)

1. Identify new managers on growing teams

When a new manager with high decision-making power (think a VP or C-level) joins a new team, they will be reviewing the entire team’s strategy.

This means the leadership of the company will have a new vision and things will be shaken up internally. In a nutshell, managers will be looking for the right tools the team will need to succeed.

This is great timing to reach out because everyone is in an explorative mindset and eager to hear about any potential solution that could help them achieve their goals.

If you want to add an extra level of urgency, you can filter for recent managers on growing teams. This will ensure they are shaking things up internally, have the urgency, and have a budget to spend.

👉 How to find new managers on growing teams:

  • Open LinkedIn Sales Navigator
  • Issue a new search
  • At the account level, filter for the desired department headcount growth
  • Change to lead filters, select the tab 'Changed jobs in the past 90 days'

2. Extract lists of competitor webinar attendees

Webinars are great proxies to understand which pain points a certain audience is feeling.

If someone attends a webinar on how to build a social following on LinkedIn, it likely means this person is at least considering building an audience on LinkedIn. If you help with this, you have a great audience there.

Your established competitors know this extremely well. They have tried multiple content topics and know what your audience is looking for.

The best part is that you can find exactly who is attending these events publicly on LinkedIn and use it to your advantage. Even before you’ve reached out, you already know this audience is qualified in terms of need, authority, and timing. How great is that?

👉 How to find attendees of a company event online:

With Amplemarket:

  • Go to the Searcher
  • In the events filter, choose an event you want to target
  • Add any additional filters to narrow the list for your ICP
  • Gather all the relevant contacts in a Customer Profile

Without Amplemarket:

  • Go to your competitor's LinkedIn page
  • Select the 'Events' tab
  • Open a relevant event and click to attend
  • View the attendees' list
  • Open a Phantombuster account and run a LinkedIn search phantom to extract all the contacts in the list*

*Alternatively, use Amplemarket's LinkedIn Extension to extract the entire list to a Customer Profile with one click.

3. Leverage unhappy customer reviews

Websites like G2, Capterra, and FeaturedCustomers are great knowledge sources about your competitors. Not only can you use these reviews to learn more about issues that people face, but you can also identify potential new customers from unhappy reviews.

In these reviews, unhappy customers post what they dislike about your competitors. If you solve those problems better than your competitors do, then these people are potential happy customers of your product/service.

👉 How to find people posting negative reviews:

  • Jump right into G2, Capterra, or FeaturedCustomers
  • Browse for your competitor’s reviews
  • Filter for the worst classified reviews
  • 90% of the time, you’ll get their name, the title, and profile picture
  • Find them on LinkedIn and see if the name, title, and picture match

4. Look for companies hiring and using a tool you integrate with

Companies that are hiring have a budget to spend and need new tools to accommodate the growth of the team.

If a growing company is already using a tool you integrate with, it means they are already familiar with your market and will not have to migrate their current stack to make things work.

👉 How to find these companies?

With Amplemarket:

  • Go to the Amplemarket Searcher
  • Select a company hub for companies hiring right now
  • Filter for companies using a tool you integrate with

Without Amplemarket:

  • Find companies hiring on LinkedIn
  • Use builtwith.com to find which tools they are using
  • Filter the ones who are using the tool you integrate with on a spreadsheet

5. Engage with people who downloaded or interacted with a relevant online resource

Providing helpful and free resources to your niche is beneficial in many ways. On one hand, you raise brand awareness with insights people trust. On the other hand, you get buying intent signals about which leads are feeling a certain problem right now.

👉 How to efficiently engage when someone downloads a relevant resource on your website?

With Amplemarket:

  • Create a sequence template with a compelling message for this audience
  • Make sure the marketing team sends the email to an Amplemarket Inbound Smart Action via webhooks whenever someone subscribes to the content (see how here)
  • Turn the Smart Action on and let Amplemarket do the rest

Note: Make sure your sales team is aligned with marketing so that you’ll have resources that showcase the highest buying intent possible.

6. Spot relevant questions in niche online communities

Participating in relevant niche communities like Slack and LinkedIn groups increases your social reputation and helps you find opportunities to help people when they are desperate to solve a problem.

With Zapier, you can set reminders in your favorite tools to let you know when someone is talking about something relevant to you.

This is a high effort strategy but pays off quickly when people start trusting you to help them in multiple situations. You come across as someone who’s there to help them succeed rather than someone who’s there to sell.

3. Consider use case-specific buying intent signals (Advanced)

There are some buying intent signals that are specific to each company’s use case. Only YOU can leverage those.

For example, if you’re a company offering services to remote teams, you should be able to identify growing remote teams that could benefit from a solution like yours.

In this specific use case, you have to find companies that are openly hiring new employees remotely or companies that only have 1 office but have employees distributed across multiple locations.

This data is difficult to find but has massive potential for growth. Leverage your lead generation data provider for granular insights like this.

Alternatively, you might want to consider Amplemarket’s unprecedented search criteria to understand your prospects like none of your competitors can.

4. The next level of buying intent data (Extra-advanced)

Remember the first example about buying intent data in this article?

Yes, the one about who’s taking demos and talking with your competitor’s sales team.

What if we told you that you can get your hands in data like this?

We just launched Amplemarket Competitive Intelligence! With this, we can tell you the exact people evaluating one of your competitors (e.g.: the person taking a demo with your competitor, talking to their sales team, etc).

We do that with an algorithm that leverages the digital footprint of your competitors' sales teams and tells you which leads have the highest buying intent right now.

Not fully convinced? See how we’ve helped Vanta close 6 figures within the first 3 months of using Amplemarket Competitive Intelligence.

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Pedro Guimaraes

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